Privacy Policy

Last Updated: August 2025

TankRight (“we”, “us”, or “our”) operates the website https://tankright.com.au (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in
accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

   We may collect the following types of personal information when you interact with our website or services:

   • Contact information: name, phone number, email address, address, postcode
   • Service-related details: information you provide through forms (e.g., tank type, size, photos)
   • Usage data: IP address, browser type, pages visited, time and date of visits, device identifiers
   • Cookies and tracking data: see section 4

   We only collect personal information that is reasonably necessary for us to provide our services or comply with our legal obligations.

2. How We Use Your Data

   We use the information we collect to:

   • Provide and improve our services
   • Respond to enquiries and provide quotes
   • Arrange inspections and deliver the services you request
   • Notify you about updates or changes to our services
   • Monitor site usage and improve website performance
   • Ensure compliance with legal and regulatory requirements
3. Data Retention

   We retain personal information only for as long as necessary:

   • To provide services you’ve requested
   • To comply with legal and tax obligations
   • To resolve disputes or enforce agreements

   When personal information is no longer required, we take reasonable steps to securely delete or de-identify it.

4. Cookies & Tracking

   We use cookies and similar technologies to improve your experience, analyse site usage, and provide relevant content.

   • Session cookies: to operate the Service
   • Preference cookies: to remember your settings
   • Security cookies: to help protect your account and data

   We may also use third-party tools such as Google Analytics to understand site traffic and performance. Google may use this data to personalise ads within its network.

   You can control cookie preferences through your browser. Please note some features of our website may not function properly without cookies.

5. Disclosure of Information

   We may share your personal information with trusted third parties who assist us in providing our services, such as:

   • IT and hosting providers
   • Website and analytics services (e.g., Google)
   • Marketing or email service providers (if you’ve opted in)

   We require all third parties to maintain confidentiality and only use data for authorised purposes.

   We may also disclose personal information where required by law, to protect our rights, or in connection with a business sale or transfer.

6. Cross-Border Data Transfers

   If we share your data with third-party service providers overseas, we will take reasonable steps to ensure your information is handled in line with the APPs.

7. Your Rights

   Under the Australian Privacy Principles, you have the right to:

   • Access the personal information we hold about you
   • Request corrections to inaccurate or outdated information
   • Lodge a complaint if you believe we have breached your privacy

   To exercise your rights, please contact us (see Section 9).

   If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Security

   We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Contact Us

   For questions, requests, or complaints regarding this Privacy Policy, please contact us through our contact page on this website.

10. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date revised accordingly.

    We encourage you to review this policy periodically to stay informed about how we protect your information.